# |
ID |
Created |
Issue Type |
Title |
1 |
137 |
6/26/2006 |
Problem/Error (Active) |
Errors generated when starting/opening Church Helpmate that prevent program from running. |
2 |
67 |
5/3/2005 |
FAQ |
Is the network capability in Church Helpmate true multi-user so that multiple users can be making changes to the data simultaneously? |
3 |
113 |
12/8/2005 |
Problem/Error (Active) |
"You do not have access to make the required system configuration modifications. Please rerun this installation from an administrators account" on installation of Church Helpmate |
4 |
93 |
6/10/2005 |
Problem/Error (Active) |
3218 : Could not update. Currently locked |
5 |
49 |
4/28/2005 |
FAQ |
I have a pretty good knowledge of Microsoft Access. Can this help me more fully utilize the Church Helpmate program? |
6 |
17 |
4/26/2005 |
FAQ |
How can I send out one e-mail to everyone in my program? |
7 |
23 |
4/26/2005 |
FAQ |
Can I reassign an Envelope number once it has been used? |
8 |
68 |
5/3/2005 |
FAQ |
Can I send my Church Helpmate data to Microsoft Outlook? |
9 |
46 |
4/28/2005 |
FAQ |
We have members who want to have their tithe/offering set up as an Automatic Withdrawal. Can Church Helpmate handle this? |
10 |
37 |
4/26/2005 |
Problem/Error (Active) |
Floppy/CD drive being accessed repeatedly while running Church Helpmate |
11 |
104 |
8/30/2005 |
Problem/Error (Active) |
2213 : There was a problem retrieving printer information for this option. The object may have been sent to a printer that is unavailable |
12 |
10 |
4/26/2005 |
FAQ |
What files do I need to share on my server to so that all of our user's are reading/changing the same data? |
13 |
66 |
5/3/2005 |
FAQ |
We need to track Historical membership, as well as Active Membership. Should this be done together, or is there a “special module” where we can track Historical and/or Inactive data? |
14 |
16 |
4/26/2005 |
FAQ |
Is there a report that will give me all of the information recorded in my (Household/Individual/Contact) Detail form? |
15 |
96 |
7/14/2005 |
Problem/Error (Active) |
"3204 : the data base already exists" whe attempting to run the Compact & Repair Utility |
16 |
19 |
4/26/2005 |
FAQ |
Is there a way to combine members of a household on a group directory report? |
17 |
80 |
5/25/2005 |
FAQ |
Can Church Helpmate be used on a MAC? |
18 |
11 |
4/26/2005 |
FAQ |
Why won't the program let me enter my Telephone Numbers without Area Codes? |
19 |
33 |
4/26/2005 |
FAQ |
Is there a quick and easy way to move data from a Contact Record to a Household/Individual Record? |
20 |
56 |
4/28/2005 |
FAQ |
Does the Church Helpmate Security System Setup also "lock" the back-end data file so that contributions, or other data, cannot be accessed by an outside version of MS Access? |
21 |
53 |
4/28/2005 |
FAQ |
Can we separately track things such as Sunday School attendance, Vacation Bible School attendance and Nursery attendance? |
22 |
8 |
4/26/2005 |
FAQ |
Can I customize the Explorer Views to fit my needs? |
23 |
90 |
6/1/2005 |
FAQ |
How can I keep Group Members who have been changed to "Former Member" and given a withdrawal date from showing up in newly created Meetings? |
24 |
102 |
8/17/2005 |
Problem/Error (Active) |
When I open any of the explorer views they all open in a very small window. How can I set the windows to open up to full size? |
25 |
100 |
8/10/2005 |
FAQ |
How can I print a list of all of my upcoming month birthdays, anniversaries, etc.? |
26 |
57 |
4/28/2005 |
FAQ |
Does Church Helpmate have any kind of check scanning interface? |
27 |
77 |
5/23/2005 |
FAQ |
Where can I enter information from the Comment Cards that Visitors to the church fill out? |
28 |
58 |
4/28/2005 |
FAQ |
How do I handle it if one of my Contributor's check bounces? |
29 |
61 |
4/29/2005 |
FAQ |
Why is it that when I use the "Publish It with MS Word" or "Analyze It with MS Excel" functions in the Church Helpmate Print Preview toolbar, the resulting Word or Excel file loses its formats, and sometimes even the data? |
30 |
25 |
4/26/2005 |
FAQ |
How do I move an Individual from their current Household to another one? Can I merge two Households together? |
31 |
76 |
5/23/2005 |
FAQ |
Our church is based in a Cell Group structure. How can use Church Helpmate to track information about each of my Cell Groups? |
32 |
22 |
4/26/2005 |
FAQ |
I need to get mailing labels for Both Households and Contacts. Is there any way to do this in a single print job? |
33 |
26 |
4/26/2005 |
FAQ |
Why is there a separate Member Status for Households and Individuals? |
34 |
18 |
4/26/2005 |
FAQ |
How can I e-mail the reports I generate in Church Helpmate? |
35 |
72 |
5/5/2005 |
FAQ |
Is Church Helpmate able to track things like Individual Ministries and/or Spiritual Gifts, etc.? |
36 |
9 |
4/26/2005 |
FAQ |
Why do I get a message about my Church Helpmate data file being in use when I try to Restore my data file? |
37 |
139 |
9/13/2006 |
Problem/Error (Active) |
When trying to preview or print a photo directory, some of the photos are not being displayed. |
38 |
32 |
4/26/2005 |
FAQ |
When I paste my Word document into the Form Letters in the report Configurators, then preview, it looks funny (jumps pages, etc.). Why? |
39 |
138 |
8/30/2006 |
Problem/Error (Active) |
Why can’t I use the scroll function on my wheel mouse in the Explorer screens in my Church Helpmate program? |
40 |
50 |
4/28/2005 |
FAQ |
Does Helpmate utilize US PostNet postal barcodes on mailing labels? |
41 |
85 |
5/26/2005 |
FAQ |
I am trying to print envelopes, but cannot seem to get them to print correctly. What am I doing wrong? |
42 |
6 |
4/26/2005 |
FAQ |
I have just added some new people and I want to add contributions for them. However, when I try to do this, they are not in the list of available Contributors. Why not and how can I fix this? |
43 |
136 |
6/22/2006 |
Problem/Error (Active) |
Photos appear upside-down when generating a Church Helpmate photo booklet directory using the ClickBook printer. |
44 |
31 |
4/26/2005 |
FAQ |
What is the difference between the Setup areas and the Preferences areas under Setup & Preferences? |
45 |
4 |
4/26/2005 |
FAQ |
How can I change the Date/Batch Name of a Contribution Batch Detail once I have posted it? |
46 |
30 |
4/26/2005 |
FAQ |
Can I have the Individual Milestone Output Configurator show more than one milestone (i.e. Birthdays and Anniversaries)? |
47 |
7 |
4/26/2005 |
FAQ |
How do I enter cash contributions from anonymous contributors? |
48 |
120 |
1/5/2006 |
FAQ |
Is it possible to make a global change to my Envelope numbers? |
49 |
73 |
5/10/2005 |
FAQ |
How can I get a total of my Contributions from Contributors who have not Pledged to a specific Fund? |
50 |
78 |
5/23/2005 |
FAQ |
What is the best way to start out learning how to use the Church Helpmate program? |
51 |
55 |
4/28/2005 |
FAQ |
How do I keep a history of an individual’s group involvement? |
52 |
29 |
4/26/2005 |
FAQ |
How do I generate Labels for the Parents of Children in a specific Group? |
53 |
20 |
4/26/2005 |
FAQ |
Can one person hold more than one position in a Group? |
54 |
60 |
4/28/2005 |
FAQ |
I notice that I have a choice as to whether my Members give as Individuals, or as a Household. What's the difference? |
55 |
24 |
4/26/2005 |
FAQ |
What do I do about Households that live at one address for half of the year and at another for the other half? |
56 |
101 |
8/10/2005 |
FAQ |
Can I print a calendar of my Scheduled Connections and Connection Follow-ups? |
57 |
59 |
4/28/2005 |
FAQ |
What is the purpose of the "Contributor Type" field in the Household, Individual and Contact Detail forms? |
58 |
28 |
4/26/2005 |
FAQ |
None of the Individuals in my Households are showing up in the Label or Greeting Fields. Why? |
59 |
131 |
4/11/2006 |
FAQ |
Is there a way to automatically merge duplicate household, individual, or contact records into a single record? |
60 |
71 |
5/4/2005 |
FAQ |
We have a lot of college age students in our data base, some of whom live part time at school, and part time at the Parent’s Home. How should we handle this? |
61 |
5 |
4/26/2005 |
FAQ |
What does it mean to "Post" my Contribution Batch Detail? |
62 |
14 |
4/26/2005 |
FAQ |
What is "flagging" and why would I use it? |
63 |
65 |
5/3/2005 |
FAQ |
How can we track vendors, prospects, other churches and denominational ties, etc., in Church Helpmate? |
64 |
70 |
5/4/2005 |
FAQ |
Since you use MS Access for storing data, do you know of any issues with limits on the number of records, or a performance issue when you get large amounts of data? |
65 |
122 |
1/17/2006 |
FAQ |
I need to create labels with just the names, and not addresses, to be used as Name Tags. Can I do that in Church Helpmate? |
66 |
88 |
6/1/2005 |
FAQ |
Can Church Helpmate be used in conjunction with translation software? Do you have plans to translate the program in other languages? |
67 |
98 |
7/21/2005 |
FAQ |
How can I keep the Filter Details (i.e. HouseStatus = Member) from showing up under my report titles when I preview/print? |
68 |
13 |
4/26/2005 |
FAQ |
How can I keep some of our user's from seeing specific areas of the program (i.e. Contributions)? |
69 |
106 |
10/10/2005 |
FAQ |
Can I record a non-cash donation (stocks, services, etc.) in the Church Helpmate program? |
70 |
95 |
7/11/2005 |
FAQ |
How can I change the title that the program automatically generates for my reports? |
71 |
160 |
1/10/2008 |
Problem/Error (Inactive) |
Error 2497 in Contribution Report Configurator |
72 |
142 |
1/11/2007 |
FAQ |
How can I print a directory in booklet (half-sheet, duplex, fold-over) format? |
73 |
182 |
6/3/2008 |
Problem/Error (Active) |
2501 : the OpenForm action was cancelled |
74 |
178 |
3/27/2008 |
Problem/Error (Active) |
"Send mail failed MAPI unknown recipient (14)" error message when attempting to process bulk emails |
75 |
161 |
1/11/2008 |
Problem/Error (Inactive) |
“94: Invalid Use of Null” message when running the OneCallNow Upload |
76 |
181 |
5/21/2008 |
Problem/Error (Inactive) |
Error "2101 : the setting you entered isn't valid for this property" |
77 |
163 |
1/28/2008 |
Problem/Error (Inactive) |
Changes in Contributions Security Settings closes the program |
78 |
167 |
2/7/2008 |
Problem/Error (Inactive) |
Error when attempting to move an Individual to a New Household |
79 |
170 |
2/20/2008 |
Problem/Error (Inactive) |
Individual-based Connections showing incorrectly when Individual is moved to a different Household |
80 |
162 |
1/28/2008 |
Problem/Error (Inactive) |
Custom Report Generator produces error "Security Block. The current user () does not have sufficient security permissions to view this field" |
81 |
166 |
2/6/2008 |
Problem/Error (Inactive) |
Unable to delete Group Folders even though all Groups under the folder have been deleted |
82 |
165 |
2/6/2008 |
Problem/Error (Inactive) |
Unable to re-assign OneCallNow number after deleting a Group |
83 |
171 |
2/21/2008 |
Problem/Error (Inactive) |
Changes to the Title Field in Memorized Reports are not saved |
84 |
169 |
2/13/2008 |
Problem/Error (Inactive) |
Deleted Individuals showing up in the OneCallNow roster list |
85 |
168 |
2/11/2008 |
Problem/Error (Inactive) |
Individual's Household Assignment list showing deleted Households |
86 |
174 |
3/11/2008 |
Problem/Error (Inactive) |
Problem with Browse button when exporing to CSV and HTML files |
87 |
175 |
3/12/2008 |
Problem/Error (Inactive) |
Unable to delete a Contribution Fund even though all Contributions to that Fund have been deleted |
88 |
172 |
2/22/2008 |
Problem/Error (Inactive) |
Error when entering Notes into the Contribution Batch Detail |
89 |
176 |
3/20/2008 |
Problem/Error (Inactive) |
“Invalid password or user name. Please try again.” message received when logging into the Restore Utility program. |
90 |
173 |
2/26/2008 |
Problem/Error (Inactive) |
Unable to change value for user-defined date fields on the Filter tab for Memorized Outputs |
91 |
179 |
4/17/2008 |
Problem/Error (Inactive) |
Error 3078 when importing Individuals using the Import Utility |
92 |
184 |
9/4/2008 |
Problem/Error (Active) |
Discrepancies in the Totals of the Contribution Summary Report Configurator and the Contribution Report Configurator |
93 |
180 |
4/29/2008 |
Problem/Error (Inactive) |
Report generation under the data source Contributions in the Custom Report Generator (CRG) does not work correctly when the e-mail address field is added as an Included Field |
94 |
183 |
6/16/2008 |
Problem/Error (Active) |
"Please insert the last disk of the disk set" prompt received when trying to back up directly to a CD or DVD |
95 |
177 |
3/27/2008 |
Problem/Error (Inactive) |
Subject and/or Message text is not saved when using the memorize function on the E-mail tab of the Output Configurators |
96 |
187 |
12/9/2008 |
Problem/Error (Inactive) |
“3464: Reserved Error” received when entering or reporting on Pledges. |
97 |
186 |
10/23/2008 |
Problem/Error (Inactive) |
When using the Group Membership Output Configurator to identify individuals with no membership to a Group Folder, the output may not be including all appropriate individuals. |
98 |
192 |
2/3/2009 |
Problem/Error (Active) |
Error message: 2505 An expression in argument 2 has an invalid value |
99 |
188 |
1/9/2009 |
Problem/Error (Inactive) |
Explorer Views and Reports showing incorrect Zip Code values for 1 or more Household records |
100 |
190 |
1/22/2009 |
Problem/Error (Inactive) |
Thank You, Footer, and Authorized Signature text fields are not always saved when using the memorize function on the Contribution/Pledges Statement Configurators |
101 |
191 |
1/22/2009 |
Problem/Error (Active) |
Error message “91: Object variable or With block variable not set” when opening the Church Helpmate program |
102 |
193 |
2/12/2009 |
Problem/Error (Inactive) |
Contribution Purge Tool Ignores Before/After Date Settings |
103 |
189 |
1/21/2009 |
Problem/Error (Inactive) |
Meeting Summary values (# Present, # Absent, etc.) shown in Meetings Explorer do not match Meeting Detail Form |
104 |
194 |
6/9/2009 |
FAQ |
How to Add Photos to Records |
105 |
185 |
10/23/2008 |
Problem/Error (Active) |
When the Group Membership Output Configurator is set at the Group Folder Level and the “Include Option (2) Include those w/no membership to Group” has been selected there are Individuals who are not in any of the Groups under that Folder who are not showi |
106 |
195 |
7/28/2009 |
Problem/Error (Active) |
Regional currency symbol not being used in Contributions by Contributor by Month summary report |
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